The easiest way to reach us is to use an online form right at end of this page. All received messages are thoroughly checked and read. As we do not use any AI systems, the answer to messages may take for up to 48 hours. We do not want to miss any important information about your order, or your recommendation, or any other question you have.
To use this form, just enter some information such as your name, a tracking number of your order (if any), and valid email address. If you do not see our answer, please check the spam folder.
What messages can you leave? We really value visitors of our platform, and we are doing our best to make this space user-friendly, attractive and useful. So any your suggestion, or recommendation how to improve this service will do.
Of course, the main purpose of this form is to help our customers to solve any problem happened to their order. If you lost your package, or the order arrived incomplete or damaged, or you have any shipping queries, please leave us a message. This way we will try to solve your request, and also you will help us to make our services better.
Also, the detailed information about the order status, and how to reach us, will be mentioned in an confirmation email. It is automatically sent to a customer after placing the order.
All personal information is protected and is not shared with third parties.
